Tendril Cellars

3500 Northwest Bridge Farmer Road Gaston Oregon 97119 US

Section 1: What Do We Do With Your Information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may send you emails about our store, new products and other updates.

Section 2: Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at the address shown at the end of this page.

Section 3: Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Section 4: Payment

We utilize OrderPort as a credit card processor and as part of completing your purchase, they will store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read about OrderPort’s Security.

Section 5: Third-party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 6: Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

We utilize browser cookies to facilitate your shopping experience on our website, namely keeping track of your session so that we may maintain your unique shopping cart and checkout information until you complete your purchase. While you or your browser may override our intent, your session should terminate once you close your browser window.

Section 7: Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Further, by purchasing our wine, you represent that you are at least of legal drinking age in your state or province of residence.

Section 8: Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at Tendril Wine Cellars.

Re: Privacy Compliance Officer
3500 NW Bridge Farmer Road
Gaston, OR 97119
USA

Our vision is “slow wine.” Everything we do is towards the best possible wines and it simply takes more time: continual interaction with vineyard, adaptive winemaking, separate small-lot fermentations, and longer aging. It is an process rather than a production, and not always successful.

We offer three different options for our wine club family, named for three of our wines: Extrovert, TightRope and C~Note.

Tendril Wine Cellars offers intimate tasting experiences by appointment only. Our seated tastings are always led by one of our winemakers— they are an in-depth experience for all your senses tasting at minimum six wines.

We’re happy to hear that you’re interested in purchasing our wine. We ship to adults in most U.S. states. Please select a wine to add it to your cart.

We love visitors, although it’s always best to book ahead as our winemaker-led tastings require some preparation.

Need a Tech Sheet, a photo, a label or all of the above? Well then, visit our Trade & Media resource to get everything you need.

We don’t like policies as much as the next person— a handshake is bond enough in many cases. But this makes our lawyer happy because it keeps us in business, focused on the business of making wine.